SMART Software is a powerful, all-in-one service management and route tracking platform built to optimize field operations for businesses of any size. From ATM networks to amusement services, SMART delivers streamlined control over inventory, routing, maintenance, cash forecasting, service tracking, and more—all from a centralized dashboard. With a user-friendly interface and robust automation, SMART Software simplifies daily operations and helps drive efficiency, visibility, and profitability for any business.
SMART Software is designed for flexibility and scalability, making it ideal for virtually any business. Our platform is widely used in ATM management, amusement and vending services, and coin-operated entertainment—but its customizable features also make it adaptable for many other business types and ready to meet your specific needs.
Scheduling a demo is simple. Visit our website and fill out the contact form, or call us directly to speak with a representative. During the demo, you’ll get a hands-on walkthrough of SMART’s capabilities tailored to your specific business needs. Our team will explain how to best utilize SMART and answer any questions. We also offer various training and onboarding options following your demo, including in-person, remote, and hybrid sessions to fit your team’s learning style. Learn more about SMART’s training options here.
SMART Software offers a comprehensive suite of tools designed to streamline and scale your business. Some of the key features include:
- Vault Cash Forecasting: Predict cash needs by location to reduce vault loads and increase ATM uptime.
- Service Issue Tracking: Monitor error codes, dispatch technicians, and track service history in real time.
- Amusement route management: Easily track collections, splits, fees, and much more with our all in one management tool!
- Inventory Control: Manage parts, products, and assets across your business with precision.
- Vehicle Maintenance: Keep track of service intervals, repairs, and vehicle performance.
- Customer Relationship Management (CRM)Integration: Track customer activity, site notes, and engagement history to improve service delivery.
- Robust Reporting: Generate detailed, customizable reports to uncover insights, track performance, and make smarter business decisions.
These features work in tandem to create a single source of truth for your operations. Explore more about SMART’s capabilities here.
Yes! The SMART mobile app gives your team full access to critical operational tools while on the go. Technicians can update service calls, log inventory usage, view schedules, and check route assignments directly from their mobile device. Managers can track progress in real time and receive immediate updates from the field. ATM loaders can also manage and record their cash loads on the go, helping ensure accuracy and security in the field. This mobile access increases productivity, improves communication, and ensures your operations stay on track—no matter where your team is working. Read more about our mobile app here!
Implementation is designed to be seamless. After your demo and contract signing, our onboarding team will walk you through the entire setup process. This includes importing your existing data, configuring users and routes, and customizing the platform to fit your operations. Support is available every step of the way, with live guidance, training materials, and expert setup help from our dedicated implementation specialists.
SMART Software offers unlimited support through phone, email, and live chat. Our responsive team is here to help resolve issues quickly and effectively. For new users, SMART provides a variety of training options including:
- On-site Training
- Remote/Virtual Training
- Hybrid Programs
- Supplemental Tutorials and Guides
Whether you prefer hands-on learning or self-paced instruction, we ensure your team is equipped to succeed from day one. Discover our training program in more detail here.
SMART Software was built with security in mind, especially for industries like ATM management where financial data is sensitive. We use industry-standard encryption protocols and secure login controls designed to protect user data. Additionally, SMART performs nightly full backups to ensure your information is securely stored and can be quickly restored if needed.
Get insight from the SMART Team on what else to include. See how SMART leads in ATM security here.
SMART Software is cloud-based, meaning there are no hardware or system requirements to install or operate it. It works on any modern web browser and integrates easily with third-party systems commonly used in the field service and financial industries. Whether you’re accessing from a desktop, tablet, or smartphone, SMART delivers a consistent, secure, and responsive experience.
For amusement collections, SMART Collector requires a Windows-based laptop to run the desktop version of the application. Our team can guide you through this setup as part of your onboarding.